Are you people loving, tech savvy, and efficient?

Minden Animal Hospital is hiring a full-time permanent Client Care Coordinator.We are a fast-paced practice with excellent client service & exceptional patient care. We utilize the most up to date technologies for communicating with our clients through phone, texting, emailing and video conferencing. We are always learning and striving to do better. Clients can book appointments online and video-chat with our doctors. Our new facility is environmentally friendly and state of the art. We are passionate about supporting our community.

Join our team for a satisfying career.

 

Minden Animal Hospital is looking to expand our team with a full time client care coordinator. Please see below for more information on our clinic & the beautiful Haliburton Highlands!

A Clinic you will be proud to call home

  • Employee Welfare
  • Environmentally Conscious
  • Socially responsible
  • MAH is different
  • Great Place to Live
  • Info you may need

Testimonial:

“For the past 10 years I have been blessed to call Minden Animal Hospital my full time place of employment. I have watched and have been a part of a fast paced, ever growing team over these years. Living in a small town gives me the opportunity to get to know our clients and patients personally and love their pets as my own. Working along side our veterinarians, RVTs and client care staff is great and as a team we are always continuing our training to keep up with the ever changing world of veterinary medicine. Working in a face paced clinic always brings new challenges that keeps me moving and learning – you never have the same day twice! Being a part of this great team has really been a dream! ” – Emily, Client Care Coordinator

Put yourself in this Picture!

Employee Welfare

  • An open book profit sharing plan for all employees
  • Health benefits
  • Ongoing continuing education
  • Licence, insurance, VIN membership, uniforms, OVMA membership included
  • Mentorship
  • No middle of the night emergency calls
  • State of the art clinic and working environment
“I have spent the past 5 years employed full time at the Minden Animal Hospital.  Throughout this time the clinic has been steadily growing and thriving.  It is a fast paced clinic where we see a wide variety of cases, this helps to keep me challenged and engaged.  There is a strong community feel so we are able to get to know our clients and their pets on a more personal level while providing them with a high level of care.  The clinic has recently moved to a new facility which has allowed us to upgrade our equipment and services allowing for more advanced and thorough work up of cases.  The work environment is friendly and professional with a great team of support staff.  I enjoy working at Minden Animal Hospital because it keeps me stimulated, allows me to expand my skills and knowledge and to keep up with current medicine and techniques.”  – Dr. Kate Hill

Environmentally Conscious

Socially Responsible

  • clinic is recognized throughout the community as socially responsible
  • supports numerous charities- Food Bank, Fuel for Warmth, Haliburton Pet Owners’ Assistance Fund and Our Volunteer Community Radio station through fundraisers such as:
    • Pet Pictures with Santa
    • Annual cupcake day
    • Charity Calendar

The MAH Difference

Great Place to Live

Info You May Need

Minden Animal Hospital is a progressive, client-centered practice

Responsibilities:

  • As the first and last impression for our clients, you are key to ensuring a positive experience with each interaction.
  • Booking appointments & triaging urgent or emergency cases as necessary.
  • Following up on lapsed preventative care appointments.
  • Collect payment for services rendered, being able to explain services provided.
  • Reviewing treatment plans & discussing financial options with clients.
  • Discussing important information with clients regarding sample collections & passing on to veterinary technicians.
  • A team approach to patient care – ensuring information is collected, documented & shared appropriately.
  • Maintenance of a clean & professional facility.
  • Up to date on preventative medications (heartworm, flea, tick) & diets to be able to have discussions and recommendations.

Facility and Equipment

  • Brand New facility (May 2019)
  • Digital Radiology
  • Excellent dental equipment including digital dental radiographs & separate dental suite
  • Full in-house laboratory including chemistry analyzer, CBC machine, urine-analyzer
  • Use Avimark software and are paper-light
  • Use Rapport software for patient reminders, appointment confirmation, two way texting options, emailing & online booking

Existing Team

  • Three full time veterinarians, a full time client care coordinator, registered veterinary technicians, veterinary assistants & students.

 

 

 

Need more info – just ask [email protected]